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FAQ
We provide a wide range of IT support services, including:
- Remote and onsite technical support.
- Network setup, monitoring, and maintenance.
- Server installation and management.
- Data backup and disaster recovery solutions.
- Cybersecurity services, including threat detection and mitigation.
- IT consultancy and system optimization.
Yes, we offer 24/7 remote and onsite support for clients who need round-the-clock assistance to ensure minimal downtime and maximum efficiency.
We work with businesses across various industries, including:
- Retail
- Hospitality
- Healthcare
- Manufacturing
- Small to medium-sized enterprises (SMEs)
Our response times depend on the service agreement. For critical issues, we offer priority support to ensure problems are addressed as quickly as possible.
Absolutely! We assist with sourcing and purchasing IT hardware and software that meet your business needs, ensuring cost-effectiveness and compatibility.
Yes, we create tailored IT support plans to align with your business goals, whether you need basic support, ongoing maintenance, or fully managed IT services.
Yes, we provide comprehensive cybersecurity services, including:
- Firewall setup and monitoring.
- Security audits and penetration testing.
- Endpoint protection.
- Employee training to identify and prevent cyber threats.
We implement automated backup solutions to ensure your critical business data is secure. Our disaster recovery plans enable rapid restoration in the event of data loss.