IT support & maintenance

Категории

Дополнителни услуги

Essential IT Support - Up to 5 Users

Unlimited remote support sessions

Antivirus & Windows patch management

Microsoft 365 backup (1 mailbox per user)

Email troubleshooting & setup

Basic network & system monitoring

Monthly health check report

Business IT Support - Up to 10 Users

Everything in Essential

Endpoint protection for all devices

Cloud backup (OneDrive / Google Drive)

Remote desktop & laptop support

Network troubleshooting

Priority SLA response (within 2 hours)

Monthly performance report

Once off Remote Support

Once-off per session

1 remote session (up to 30 minutes)

Covers software fixes, updates, printer/email setup, etc.

Ideal for home users or one-time support needs

Premium IT Management- Up to 20 Users

Everything in Business

24/7 proactive system monitoring

Network, server & printer support

Managed firewall & patch policies

2 onsite visits per month included

Quarterly IT audit & recommendations